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  • Job reference: RMS0220270

Field Services Coordinator

  • Sector: Mining
  • Location: Rockhampton, Queensland
  • Job type: Permanent
  • Date posted: 09/12/2019
  • Duration: perm
This vacancy has now been filled but please feel free to use the links below to send us your CV or view similar jobs.

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The Role:
This is a busy and varied role that will see you liaising with clients on a regular basis to understand maintenance / service / or heavy industrial cleaning work requirements and contacting tradesmen to schedule the work.
This will include answering calls, keeping clients up to date with work progress, ensuring turnaround times are met and being proactive in providing solutions and resolutions where possible and prioritising customer requests and allocate resources appropriately.

You will also provide daily support to the Field Services and Customer Support Manager including running reports, liaising with corporate office, assisting with new employee paperwork and ensuring we send trained and competent employees to our clients customers.

About You:
* Enjoy working in a fast-paced role juggling multiple priorities at once.
* Excellent communication skills.
* Experience in a customer focused, maintenance scheduling or resource coordination role.
* High attention to detail.
* Advanced problem solving ability.
* Experience using a variety of computer software packages.
* A great team player that can also work autonomously.
* Current drivers licence.
* Experience within the mining industry would be highly advantageous.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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