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  • Job reference: RMS0218535

Owner Relations Analyst

  • Sector: Oil & Gas
  • Location: Houston, Texas
  • Job type: Contract
  • Date posted: 28/10/2019
  • Duration: 12 month
  • Time left:
    d h m s
    (09/12/19)
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The Role:
* listen to voicemails from interest owners
* 50-75 voicemails per day, with busy periods of up to 150 per day
* create a ticket in SAP/PRA capturing the owner name, phone number, and detailed reason for call
* assign the ticket to the appropriate analyst

This should keep the individual busy; however, eventually we would like them to return owners' calls and answer basic oil and gas questions.
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Qualifications:
* 2-3 years of oil and gas experience
* familiar with SAP/PRA (a plus but not required)
* experience talking with owners or working in a call center

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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