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  • Job reference: RMS0181414

Service Information Coordinator - 50647

  • Sector: Automotive
  • Location: South East London, London
  • Job type: Contract
  • Date posted: 21/06/2017
  • Duration: ongoing
  • Time left:
    d h m s
This vacancy has now expired.
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The Role:
Position Description:
Service Information Coordinator

The Service Information Coordinator is required to coordinate the efforts of the Owner Information Team and Wiring Information service provider to support the launch of assigned European LVEA (lead vehicle engineering activity) vehicle lines across the globe. Service Information Coordinators are also required to support to the lead region to develop support for assigned non-LVEA vehicle lines sold in the European region.

The Service Information Coordinator will be expected to manage their own time and priorities in order to meet timing objectives. They will be expected to proactively engage in Global and associated innovation initiatives and cooperate/support regional counterparts during the development of content for non-European LVEA vehicle lines.

Typical duties include: Development of plans to support product cycle plan, managing support plans for assigned vehicle lines releasing Owner's Manual Kits in WERS for all European LVEA products

Skills Required:
Fluent in English (written and spoken). Appreciation of the Global automotive environment and diversity of consumer needs. Ability to appropriately prioritise tasks and deliver on objectives. Confident communicator able to work well in a team both at a local and global level but equally focused on own commodity assignments. Ford product knowledge. ISO 9001: 2000. WERS Releasing.

Skills Preferred:
Knowledge and experience of working with content management systems and xml.

Experience Required:

Experience Preferred:
Experience in authoring consumer-facing instructional information. Experience of working with content management systems and xml.

Education Preferred:

Additional Information :
WERS releasing is arguably the most critical part of this new position role. The successful person will be expected to become the SME for TSO relative to this aspect.

The Company:
Our Client is a large Automotive and Commercial Vehicle OEM, with a requirement for more resources across the business in engineering on a contract basis. These opportunities are typically based in their research and development facility located in Dunton which is the largest automotive technical centre in the United Kingdom.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

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