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  • Job reference: RMS0198033

Business Process Specialist

  • Sector: Other
  • Location: Perth CBD, Western Australia
  • Job type: Contract
  • Date posted: 10/08/2018
  • Duration: 12 months
  • Time left:
    d h m s
    (07/09/18)
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The Role:

Assist functional administration of JIRA and Confluence internal server systems and their successful upgrade and move of infrastructure/integrations to cloud service a new DIGITAL IT strategy to ensure performance, availability, reliability and integrity for Projects.

The JIRA and Confluence systems are an essential part of change management and assurance activities and provide robust processes to record, track and close out issues. The tools developed in JIRA and Confluence are used across a wide range of the company's activities.

Duties & Responsibilities:

  • Assist coordination and administration to ensure performance, availability, reliability and integrity by update of user groups and other data.
  • Assist coordination and administration of the functional processes being managed within JIRA & Confluence systems.
  • Ability to interpret business needs and analyse the systems working environment - Gather requirements for business processes, and determine ways to optimize/improve JIRA setup and workflows, as well as identify where functionality can/cannot meet user requests.
  • Assist implementation JIRA upgrades, and partner with our Service Providers to coordinate infrastructure maintenance and system migrations.
  • Maintain test plans, perform system testing and identify solutions
  • Work closely with team members, service providers and software vendors - for delivery of system extensions and related services
  • Provide User Management and support to users, manage system access across groups to ensure compliance, and maintain best practices. Create and manage security schemes, custom fields and configurations.
  • Create and maintain detailed technical and user-facing documentation.
  • Install, manage and administer Jira add-ons, plugins, and extensions.
  • Interact with existing vendors for support and troubleshooting.
  • Management of other reporting and collaboration tools in the engineering environment.
  • Providing assistance in the management and support of integrations between tools in our development landscape, including, but not limited to: SAP and our Document Management system.

Skills & Experience:

  • 1-2 years of hands-on experience working with JIRA/Confluence as an Administrator
  • Experience in the use, administration and integration of SDLC applications for Windows platform. Familiarity with Java, Apache Tomcat, APIs and MySQL data base. Java and Groovy Scripting experience preferred.
  • Ability to maintain effectiveness during major change
  • Customer focused
  • Experience in setting up ongoing procedures to collect and review information needed to manage ongoing activities
  • Past experience in Information Manipulation from diverse sources



The Company:
Our Client is an independent Australian oil and gas company with a global presence playing a key role in supplying energy to our region.They are one of the worlds leading producers of liquefied natural gas, helping meet the demands for cleaner energy from Japan, China, Korea and other countries in the Asia Pacific region.

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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