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  • Job reference: RMS0178093

Customer Support Analyst

  • Sector: Commercial
  • Location: Perth, Western Australia
  • Job type: Contract
  • Date posted: 06/04/2017
  • Duration: 8 months
  • Time left:
    d h m s
This vacancy has now expired.

The Company:
Our Client is an independent Australian oil and gas company with a global presence playing a key role in supplying energy to our region.They are one of the worlds leading producers of liquefied natural gas, helping meet the demands for cleaner energy from Japan, China, Korea and other countries in the Asia Pacific region.

The Role:
Our client is seeking an experienced Customer Service professional with good communication skills for an initial 8 month contract to provide excellent business support and customer service for a Customer Support Analyst position based in Perth. The ideal candidate will be available for an ASAP start and be a motivated individual with customer service experience.
As the successful candidate your responsibilities will include but not be limited to:

  • Liaising with external vendors and stakeholders
  • Raising PR and completing goods receipting
  • Ensure accuracy of hardware leases
  • Working alongside asset management team and software manager
  • Manage required mailboxes and ensure all emails are maintained and responded to

Essential Skills / Qualifications:

  • At least 3 years experience in Customer Service or Help Desk position
  • At least 2 years of SAP experience
  • Experience within Oil and GAs industry or resources sector
  • Proven experience liaising with business stakeholders

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

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