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  • Job reference: RMS0220745

IT Desktop Support

  • Sector: Oil & Gas
  • Location: Aberdeen
  • Job type: Contract
  • Date posted: 20/12/2019
  • Duration: 6 months
This vacancy has now been filled but please feel free to use the links below to send us your CV or view similar jobs.

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The Role:
Troubleshoot and resolve 2nd level assigned hardware and software desktop support tickets.
Proficient in using any ticketing system to manage daily queue of support calls.
Install and troubleshoot desktop applications and business applications.
Ensure reliability of IT hardware and Audio visual equipment within conference rooms.
Providing customers advice and guidance.
Maintain IT consumable and hardware stock inventories, and make provisions where necessary.
Maintain inventories where needed
Demonstrate effective verbal and written communication and negotiation skills.
Liaise effectively with internal and/or external consultants and service providers.
Document general and technical activities, processes & systems where needed
Provide mobility support with company iPhone


About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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