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  • Job reference: RMS0210890

Technical Author - Electrical Systems

  • Sector: Automotive
  • Location: Crewe, Cheshire
  • Job type: Contract
  • Date posted: 16/05/2019
  • Duration: 30/12/2019
This vacancy has now been filled.

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The Role:
Main Goals & Objectives:
To ensure the timely and accurate delivery of Service Technical Electrical Systems Information to all worldwide markets (supporting approximately 180 dealers) in line with new product/project launch timing. Role holder must produce concise Aftersales technical information for Electrical Vehicle Systems to enable dealer technicians to maintain and repair client products in a timely and accurate manner. To ensure this information is correct at the time of publication and updated in line with all relevant changes to the specification of the product. To deliver this information within the Product timing Plan.

Main Responsibilities:

1. Responsible for the creation & maintenance of dealer Workshop Electrical Systems Information at New product or Model Year launches utilising Engineering design information.

2. May need to deputise for the Electrical Systems Senior Engineer as an interface with Engineering Functions

3. Supporting the delivery of dealer and customer satisfaction targets in line with company and Group targets. Ensuring customer mobility and technical support for vehicles 1955 to current.

Specific Information for Role:
1. Documentation - Dealer Technical Information
a. Creation: Using experience, an analytical approach and physical validation on product to create detailed workshop technical electrical systems information to service and support the Bentley product during it service lifecycle.
b. Maintenance: Using detailed information from standard business systems implement changes to support new part/system changes for existing product.
c. All documentation to be Technically Checked in line with business process and task instructions to ensure data is of the highest quality containing the correct technical approach and warnings.
2. Health & Safety:
a. Responsible for detailing all warnings/cautions and notes to highlight to the end technical information user of any issue that may cause damage to Dealer Technician, End Vehicle Customer or Product.

The Company:
Is a leading Automotive manufacturer with a reputation for outstanding quality the world over. With demand increasing and an upturn in production, there is a need to bring further skills into the business to deliver on current and future projects.

Essential Skills / Qualifications:
Skills & Experience:
* Previous experience
o Time served Craft Apprentice
o Automotive technician/electrician
* Ability to produce clear, concise and unambiguous written instructions in English.
* Computer literate with a demonstrable level of experience of data retrieval from computer systems.
* Experience of producing written information for external publication would be preferable.

Practical & Technical Knowledge:
* Knowledge of Automotive industry, client Product and dealer practices.
* Knowledge/experience of working in other client functions or similar Automotive Company functions - eg Engineering.
* Knowledge of Electrical Vehicle Systems and their interactions on the product.

* Time served Craft Apprentice automotive engineering or related discipline
* Automotive technician/electrician

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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