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  • Job reference: RMS0127216

Account Manager

  • Sector: Oil & Gas
  • Location: Aberdeen
  • Job type: Permanent
  • Date posted: 05/07/2013
This vacancy has now been filled.

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The Company:
Our Client provides oilfield products, systems and services for customers in the oil and gas industry world-wide. The company's knowledge and technologies span from reservoir to production and through the life of a field. The company employs approximately 25 000 people in more than 30 countries. They apply the knowledge and create and use technologies that deliver their customers' solutions.

The Role:
To provide the Client with a Key contact within the designated business area, develop excellent relationships with the Client, and improve the account teams focus on Customer Satisfaction.

To provide the Client with a mechanism to enhance relationship and develop future business with allocated Clients.

To manage a dedicated team of competent staff responsible for executing all work-scopes requested by the Client, in accordance with our contractual obligations.

• Be the responsible focal point for all issues related to the execution of the Contract or frame agreement
• Have overall management of the Clients account and ensure that the Client. provides all of the services and support as defined by the contract.
• Identify and develop prospects that may arise and provide opportunities to increase business with the client.
• Act as the Clients key management focal point for all company capabilities, subsea systems, goods, technologies and services worldwide
• Manage the progress of projects and services with respect to commercial, technical, quality and safety issues.
• Ensure that the execution of the work scope meets the business and commercial objectives of the company. and provide management reports and analysis related to budget, cost and revenue generation.
• Co-ordinate all activities and define priorities required to execute the contract, including the provision of service support, equipment etc. and ensure that effective change management processes are implemented.
• Prepare regular reports in accordance with the contractual obligations
• Prepare Client and company integrated work plan documents detailing project execution and delivery, resource planning, service provision and studies.
• Co ordinate the preparation of cost and schedule estimates required by Client.
• Communicate any issues regarding work scopes and performance to the Client and use the Customer Feedback process to capture, resolve and implement any required corrective actions and positive observations.
• Develop and maintain accurate Project plans, promptly communicate to the Client and identify critical areas that could affect delivery dates and schedules.
• Ensure continuity of competent personnel to carry out the work under the contract through effective resource management.
• Regularly monitoring and reviewing performance of staff working under the contract, ensuring required competence and performance is maintained and enhanced.
• Organise and participate in regular, planned meetings within the Client to discuss details of progress on all current projects and any anticipated developments.
• Co-ordinate all third party suppliers to ensure all equipment and services are available when required
• At all times ensure that all activities are conducted in compliance with the Contract, using audits and reviews as necessary, and are in accordance with company procedures and processes.

Essential Skills / Qualifications:
• Degree or HNC or SVQ Level 5, in an engineering or business management discipline.
(Candidates/job-holders without the relevant formal qualifications above but possessing other academic or vocational qualifications or who can demonstrate a greater level of relevant practical experience with a proven track-record may be considered equally competent.)

• Relevant, demonstrable experience preferably within the oilfield service industry

• Significant experience in commercial and contractual activities related to Project execution

• Significant experience in the supervision and management of people and the business
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