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  • Job reference: RMS0154865

Aftersales Platform Coordinator

  • Sector: Commercial
  • Location: Crewe
  • Job type: Contract
  • Date posted: 18/03/2015
  • Time left:
    d h m s
This vacancy has now expired.
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The Company:
Is a leading Automotive manufacturer with a reputation for outstanding quality the world over. With demand increasing and an upturn in production, there is a need to bring further skills into the business to deliver on current and future projects.

The Role:
To support the Aftersales Functional Platform Leaders for this vehicle platform on all items related to project integration. To coordinate Aftersales activities for platform deliverables by working closely with teams of own and other functional departments in aligning processes, documentation and best practises.
Works closely with the Functional Platform Leader of the applicable platform as well as their equivalents for other vehicle platforms.


1. Platform Coordination
• Act as Aftersales-internal coordinator of vehicle-platform-related activities (e.g. new parts processing, engineering change coordination, launch readiness)
• Consolidate data from essential sources (e.g. Bill of Material, Dealer Surveys, Parts & Warranty data, PDB etc) and departments (Sales & Marketing, Engineering etc) and ensure appropriate communication across Aftersales
• Generate reports, documents and flow of information to support own and Functional Platform Leader tasks in project forums, meetings and other project integration activities
• Work across all functions of the business to coordinate and where necessary formalise or facilitate activities that support delivery of Aftersales objectives

2. Reporting
• Coordinate communication within the department to achieve visibility of upcoming projects, changes, and workload at the appropriate PEP Phase (Kick-off Presentation)
• Monitor the delivery of Launch Readiness material (Diagnostics, Electrical Systems, Parts Catalogue, Remove & Fit Instructions, Compliance) as well as Sourcing & Supply, Pricing and Logistics activities and provide status

Essential Skills / Qualifications:
• Communication and Networking Skills
• Proven ability to work as part of a cross-functional team to deliver results
• Exposure to PEP and Engineering Change Processes & Systems
• Proven ability to organise and run Meetings and Workshops
• Automotive Retail Experience beneficial
• Business Objects Experience desirable
• TEVON Experience desirable

• Proficiency and great breath of understanding in all Microsoft Office Applications

• Educated to Degree Level in an Engineering or Commercial Discipline
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