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  • Job reference: RMS0124858

Change Management Specialist(Thai only)

  • Sector: ICT
  • Location: Thailand
  • Job type: Permanent
  • Date posted: 08/05/2013
  • Time left:
    d h m s
    (15/05/13)
This vacancy has now expired.
The Role:
1. Provide Behavioral Change Management consulting services and deliverables to support an implementation of IT change initiatives (both in project form and as part of IT operations).
• Manage Behavior Change Management portfolio and resource for IT organization
• Apply a structured change management approach, methodology, CPDEP for Change tools and processes for the people side of change caused by projects and change efforts.
• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
• Identify resistance and performance gaps, and work to develop and implement corrective actions.
• Identify OC deliverables by project phase.
• Identify and create any roles that need to be built for the project success and required training. Also, determine impact in the organization.
• Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
• Develop and execute a set of actionable and targeted change management strategy and plans to support change initiatives – including stakeholder management plan, communication plan, roadmap, coaching plan, and training plan, but not limited to.
• Effectively communicate to audiences that may not have background in the subject matter.
• Engage key stakeholders and gain support by making a compelling case for change initiatives.
• Build / coordinate with identified training team to build training program and materials as necessary to complement change deployment plans.
• Design and conduct post-change deployment assessment to measure performance and develop plan to ensure sustainability after transition
• Develop plan to ensure sustainability after project transition.
• Build, maintain, and enhance repository of BCM tools, guidelines and examples

2. Develop behavioral change management OC in IT organization
• Develop the behavioral change management on-boarding program for those who are new to this area including project managers, and project team members, and stakeholders that will involve in change initiatives; but not limited to on the behavioral change management methodology, tools, and techniques
• Coach and mentor junior Change Management Analyst
• Provide consulting service on behavioral change management methodology, tool, and techniques
• Share knowledge and best practices on behavioral change management

3. Design and facilitate workshops or meetings as required such as project lesson learned workshops, and etc

4. Provide communication consulting services for IT organizations
Develop and execute the IT broadcast communication strategy
Maintain Channel IT website including design topics/themes, work with subject matter expert to develop content and publish on the website

Desirable Skills / Qualifications:
(Education, Work Experience, English and Computer Skills)
• Bachelors Degree in Management Information Systems, Information Technology, Computer Science, Engineering, or related discipline.
• A minimum of 5 years experience in a change management in the Oil and Gas business.
• Experience and knowledge of change management principles.
• Experience with small-large-scale organizational change effort.
• Excellent active listening skills.
• Excellence communication skills – both written and verbal.
• Must be a team player and able to work with and through others.
• A solid understanding of how people go through a change and the change process.
• Experience and knowledge of change management principles.
• Familiarity with project management approaches, tools, and phases of Project Management.
• Ability to influence others and move toward a common vision or goal.
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