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  • Job reference: RMS0170098

Communications Lead / Advisor

  • Sector: ICT
  • Location: Iraq
  • Job type: Contract
  • Date posted: 02/08/2016
  • Duration: long term
  • Time left:
    d h m s
This vacancy has now expired.
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The Company:
A major, international oil and gas company.

The Role:

-Ensure trouble-free operations of Unified Communications infrastructure.
-Identify risks to service delivery, recommend options to address risks and execute approved options
-Identify potential improvements to Unified Communications infrastructure capabilities, recommend options and execute approved options
-Develop the Unified Communications strategy and capability to meet agreed service targets
-Participate in Telecommunications enhancement projects
-Assist with maintaining Unified Communications infrastructure related portion of the DR plans
-Provide end-user support for Unified Communications infrastructure services
-Define and execute Unified Communications infrastructure related 'changes'
-Create and update documentation
-Ensure Unified Communications infrastructure standards are adhered to.
-Develop and monitor Cisco Prime system.
-Provide 2nd/3rd level support for Unified Communications infrastructure Incidents.
-Coach and provide daily direction to Unified Communications engineers.

Essential Skills / Qualifications:
CCNP Voice
An engineering or IT degree from an internationally recognised university
Proven track record in designing, deploying and supporting UC infrastructure solutions.
Deep understanding of telephony, video conferencing and PSTN/SIP/GSM Gateways
Excellent trouble shooting skills
Ability to work within a multicultural environment
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