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  • Job reference: RMS0133398

Community Liasion Officer

  • Sector: Oil & Gas
  • Location: Azerbaijan
  • Job type: Permanent
  • Date posted: 12/11/2013
This vacancy has now been filled.

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The Role:
Role synopsis The Community Liaison Officer (CLO) will be responsible for assisting AzExport Pipelines Operations and as part of C&EA support in the managing social and community issues along Company-operated assets in Azerbaijan. CLO reports to Social Team Leader. He or she will interface with: • Azerbaijan Export Pipelines Operations Right of Way (RoW) supervisors and Pipeline Technicians) • Sustainable Development Initiative team members • Community members, Local Government Authorities and Municipalities; • Site Security Advisors • Land Coordinators; • Field Environmental Advisors; • Health and Safety Team; • Contractors and Community Development Initiative (CDI) Projects Implementing partners; • Local law enforcement structures; • Others stakeholders in coordination with Social Team Leader
Key accountabilities As Community Liaison Officer, your main responsibilities will be: - Provide daily interface with communities, municipalities, local government entities and other local/executive authorities on behalf of the company; - Solicit and respond to feedback from communities, municipalities and other local/executive authorities, parties impacted directly or indirectly by Company activities; - Effectively register, document, communicate and coordinate community grievances and requests; - Constantly raise communities’ awareness about the company complaints and requests management procedures and maintain the positive company image before its stakeholders; - Identify and assess the long-term and short-term non-technical risks associated with regional stakeholders on regular basis and communicate to the management for resolution with relevant teams - Plan and implement effective Community Awareness Program, in close cooperation with Pipeline Technical team; closely interact with Security, Health, Safety and Environment and Land Team in particular with regards to community liaison and land issues. - Represent the company at the community meetings; Collect and synthesize relevant information and addresses community concerns; Identify potential risks and relationship building opportunities with key stakeholders based on regular, systematic assessment of community dynamics; - Raise stakeholders awareness of land use restrictions, delivering Company messages emphasizing on pipeline operations and integrity; - Inform communities about on-going and upcoming Community Development Initiative (CDI) projects and what benefits CDI is bringing to communities; - Support relevant teams and QA/QC engineer during the technical and financial audits of CDI projects; - Conduct non-technical evaluation/assessment of the project implementation including assessing community attitude and feedback to the project and implementing partners and their organizational quality, on a regular basis. - Produce weekly reports on field activities and monitoring reports on CDI projects (including community feedback, concerns, issues or recommendations on projects). - Collect the local data required by various internal departments (Environmental, HSE, Land and Regulatory, Operations and other relevant teams) and external parties; - Participate in Emergency Response Exercises including Oil spill Response Exercises.

Essential Skills / Qualifications:
Essential Education - University degree
Essential experience and job requirements • Minimum 2 years experience in working with communities and community mobilization; • Strong verbal and written Azerbaijani and English language skills; • Good communication, interpersonal and negotiation skills; • Good understanding of Risk Management • Conflict resolution skills and ability to mitigate challenging situations • Presentation and public speaking skills • Mobility, as post is field based and will involve frequent living and travelling within Azerbaijan; • A good understanding of Company Principles, and core values, and willingness to ensure their implementation in the field; • Understanding of the Azerbaijani legislation in particularly Cabinet ministers decree No 191 (2008), 166-19 and 167 (2004), as well as Bilateral Security Protocol signed on November 13, 2007

Desirable Skills / Qualifications:
Other Requirements (eg Travel, Location) • Project Management skills • 2 years’ experience in community relations and community development preferred; • Understand the role of Communications & External Affairs Function in support to Company operations and activities in Azerbaijan • Understand the Azerbaijan export pipeline operations activities along BTC/SCP/WREP; • Well organised and able to work under pressure • Monitoring and evaluation experience would be an asset • Interest in aspects of land affairs, topography, Oil and Gas sector and Corporate Social Responsibility will be beneficial although not a prerequisite for this position;

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