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  • Job reference: RMS0163939

Customer Service Advisor

  • Sector: Power & Energy
  • Location: Courtalds Way, Coventry, CV6 5NX
  • Job type: Contract
  • Date posted: 08/04/2016
  • Time left:
    d h m s
    (29/04/16)
This vacancy has now expired.
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The Company:
Our client is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. They operate in around 100 countries employing over 145,000 people.

The Role:
Customer Service Co-ordinator required for a long term contract based in our Engineering client's Coventry Offices.

Duties include but are not restricted to:
Customer Service Responsibilities.
Answering 50 phone calls per day
Resolving customer issues
Raising and progressing returns and invoice queries
Route cause analysis and issue prevention

Essential Skills / Qualifications:
Typically BTEC qualified with a minimum of 2 years experience
IT literate.

Desirable Skills / Qualifications:
SAP experience would be desirable but not essential
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