Accessibility Links
  • Job reference: RMS0144225

Customer Service Representative - Worthing

  • Sector: Power & Energy
  • Location: Bristol
  • Job type: Contract
  • Date posted: 30/06/2014
  • Time left:
    d h m s
    (07/07/14)
This vacancy has now expired.
Send jobs like this to my email
The Company:
Our client is a leader in High-Efficiency “Green” power solutions, including Renewable Energy. With its focus on Renewable Energy and “Green” power solutions, our client has recently established itself as the world’s second largest provider of solar inverters.

The Role:
Customer Information Centre / Customer Relationship Management (CRM) Representative for a renewable energy company based in Worthing, West Sussex

Main responsibilities will be -

• Answer first level customer support questions
• Resolves customer problems related to Repair, logistics issues.
• Utilize SalesForce.com for data input and reporting
• Utilize Oracle database for claim, repair and logistic processes.
• Help define and identify support tools and resources

Ideally looking for candidates with -

• Exceptional, organization, and customer-service skills
• Ability to answer first level customer support questions by phone
• Competence in Excel and Word programs

Essential Skills / Qualifications:
• Logistic experience
• Self-motivated, well organized
• Excellent customer service and problem solving skills.
• Ability to track multiple open projects
• Work well independently and as part of a team
• Able to work well under pressure

Desirable Skills / Qualifications:
• Familiarity with SalesForce.com applications
• Statistical Analysis or Database management experience
Similar jobs
Yasmine Al-Noah
Order Entry/Customer Assistant Location: Coventry, West Midlands Duration: 12 months + The Role: Working hours are Monday to Friday - 8 hours per...
Yasmine Al-Noah
Site Administrator Location: Hampshire Duration: 12-18 months The Role: Our client is looking for an experienced Site...
Yasmine Al-Noah
HR Officer Location: Birmingham, West Midlands Duration: upto 9m (please see below) The Role: Working in Coleshill, Birmingham...

TOP