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  • Job reference: RMS0160763

ECM System Engineer

  • Sector: ICT
  • Location: Saudi Arabia
  • Job type: Permanent
  • Date posted: 09/09/2015
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The Company:
Our client is a Multinational Chemical company which will construct, own and operate a world-scale integrated chemicals complex in Saudi Arabia. Once completed, the complex will represent the largest petrochemical facility ever built in a single phase. Our client will establish a world-scale manufacturing footprint that delivers a full range of value-added, performance products destined for the emerging markets of Asia Pacific, the Middle East, Eastern Europe and Africa.

The Role:
Key Responsibilities:

• Perform incident ticket resolutions and service provisioning for ECM related systems (Documentum)
• Performance Tuning and system monitoring, tracing, reviewing various system logs.
• Troubleshoot any infrastructure related issues affecting the application e.g. network connectivity, server unavailable, etc.
• Perform any necessary changes requested by Company Infrastructure Teams as part of OS and system security patching)
• Maintain the DCTM Application Run Book with any necessary updates
• Perform any ad-hoc production change as a workaround for known defects e.g. execute SQL scripts, change document property in Documentum, etc.
• Create/update shell scripts to perform different tasks e.g. monitoring application processes, startup/shutdown scripts, monitoring log files
• Install any critical production patches e.g. install new patches for JBoss, Documentum

Essential Skills / Qualifications:
• 5+ years experience in installing, administering and configuring Documentum Platform (Content Server 7.1, WebTop 6.7, xPlorer Search, Records Management Module, DCTM for SharePoint)
• 5+ years experience in Documentum Cabinet and System Level Provisioning (Cabinet Buildout, Security Groups/ACLs, Document Classes and Properties.)
• 3+ years experience in maintaining and troubleshooting application servers (JBoss, Windows OS, Oracle DB)
• 3+ years experience and/or good understanding of all phases of system development lifecycle.
• Excellent communication skills (English) across functional, and technical work streams.
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