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  • Job reference: RMS0160161

Field Service Engineer

  • Sector: Engineering
  • Location: Ho Chi Minh City and Hanoi, Vietnam
  • Job type: Permanent
  • Date posted: 30/06/2016
  • Time left:
    d h m s
This vacancy has now expired.
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The Company:
Leading food processing and packaging solutions company is looking for young candidates with 1-3 years experience in electrical/automation engineering for their office in Ho Chi Minh City and Hanoi, Vietnam.

The Role:
***Only candidates who already hold the rights to work in Vietnam will be considered.***

Short description: Execute preventative maintenance to ensure minimal downtime, maximum production efficiencies and efficient operation of customer equipment. Participate in installation events as required.

Key Responsibilities:

o Participate in preparing customer site for installation events, assembling machines and conveyers.
o Execute preventive maintenance activities in line with global Company's standard procedures and reinstate equipment into production environment according to defined expectations.
o Execute timely reporting of all discovered Technical Issues according to the QTIM processes.
o Execute installation of relevant rebuilding kits according to procedures and reinstate equipment into production environment according to defined expectations.
o Inform relevant Company's Field Staff about ongoing service activities as well as of any issues affecting the customer or the quality of company's service.
o Inform about any business opportunity discovered at the customer through the relevant channels.
o Act as an ambassador for Company at all times, ensuring and promoting good working relationships with the customer and that company’s reputation is sustained.
o Execute and complete all relevant reports in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done.
o Execute all work in accordance with company and Customer safety regulations and requirements.
o Execute all work in accordance with company standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues

Essential Skills / Qualifications:
o Bachelor Degree with Mechanical or Electrical Engineering Background. Preferred graduate from University of Technology and University of Technology Education
o 1 -3 years experience in maintenance/service role in manufacturing companies or equipment supplying companies
o Good in English
o Process oriented, logical thinking
o Organization ability, decision making and available to travel around Vietnam.
o Can work under high pressure
o Good problem solving skills
o Experience from Technical Sales is a plus
o Frequent travel is required. International experience is a strong plus
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