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  • Job reference: RMS0154243

Field Service Technician

  • Sector: Oil & Gas
  • Location: Edmonton
  • Job type: Permanent
  • Date posted: 04/05/2015
This vacancy has now been filled.

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The Company:
A leading flow control and actuator manufacturing company that operates in any market where the flow of gases or liquids needs to be controlled. It has established manufacturing facilities, providing a truly worldwide service. Provide products, supported by life-of-plant maintenance, repair and upgrade services.

This is a staff role and we are looking for candidates based in Edmonton. Canadian citizens or valid work permits only.

Monday to Friday role. This role has 50% travel expectations

The Role:
Currently looking for a Field Service Technician reporting to the Service Manager is responsible to provide prompt and effective service to resolve customer issues as they arise. They will follow the guidance of the Senior Field Service Technician with regards to their attitude towards Health & Safety, Best Practice and Customer Relations. The technician will be located in strategic locations to best serve the needs of customers in Western Canada. As required Field Service Technician will be available to assist with shop work load.

As a Field Service Technician your main duties will involve:
• As orders are scheduled by the Service Coordinator the Technician must:
o Review the details of the problem.
o Identify a list of potential parts required to complete the repair.
o Discuss if necessary with the assigned outside sales personnel issues surrounding the account.
o Be current on the knowledge of service bulletins related to the reported issue.
• Confirm availability of specialized tools as required.
• Maintain a tool kit that can easily be packaged for airline travel.
• Ensure to travel as arranged to arrive at site at the appointed time.
• There are a number of different sites to be visited each of which has their own challenges and all MUST have an OSRA (On Site Risk Assessment) completed prior to the commencement of work as follows:
o Water and Waste Water facilities – Are generally lax in Health and Safety enforcement therefore special attention must be paid to the on site risks.
o Oil and Gas – Are generally very strict in Health and Safety enforcement and extra time must be planned for the entry and exit procedures. Special PPE will be required at all times.
o General Industry – Varies depending on the type of facility and there needs to be an awareness of site rules and risks.
• Work to be performed will fall into one of the following categories:
o Repair.
o Preventive Maintenance.
o Commissioning (Start up).
• Electrical and mechanical problem solving will be required for all repair visits.

Essential Skills / Qualifications:
As a Field Service Technician you will have experience:
• Qualified through experience and education to work around live electrical equipment.
• Able to read and understand electrical, pneumatic and hydraulic schematics.
• Maintains a clean driving record.
• Demonstrates an above average mechanical and electrical aptitude.
• Must be physical fit to work with:
o Weight up-to 75lbs.
o Heights up-to 100ft.
o Confined space as defined in the OHSA.
o Site specific drug and alcohol policies.
• Extensive product knowledge of the following:
o Electric Actuators – A, IQ, IQ2, AQ, Q.

Desirable Skills / Qualifications:
Possible backgrounds of interest to employer: Ex Military career
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