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  • Job reference: RMS0102044

ICT Deskside Support Engineer

  • Sector: ICT
  • Location: Billingham
  • Job type: Contract
  • Date posted: 22/11/2011
This vacancy has now been filled.

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The Company:
Our client is a major global Oil and Gas EPC management company that can cover small Brownfield projects to major Greenfield projects.
They are a growth company who can serve as a Sole Supplier, Joint Venture or Subcontractor. With a proven track record of delivering large scale complex projects they are a progressive and attractive company.

The Role:
Weare currently sourcing an ICT Deskside Support Engineerto join the Improve ICT team The successful candidate will be located in our Teesside office on an Agency Contract hire basis.

Responsible for provision of IT support to our offices in the North East. Support consists of workstation setup, installation of engineering software applications, local area network support for IT systems and setup of IT equipment for client site based projects.
Relocation of IT assets to different locations and offices as required.
Update Desktop PC’s with new operating software images as required.
Troubleshoot software application and hardware issues
Setting up New hires with suitable IT equipment.
Relocation of Assets as required.
Maintaining operation of printers and plotters, liaising with vendor support to troubleshoot issues.
Ensure regional and global interoffice standards compliance thereby leveraging regional and global resources.
Provide effective support to maintain the operation of the local area networks for both office based and client site based teams.
To monitor operation of office and client based systems.
Perform other duties as requested.

Essential Skills / Qualifications:
Experience of supporting ICT systems in a network environment.

Excellent technical communication and co-ordination skills.

Thorough knowledge of applicable theories, practices, and accepted procedures in Information Technology.

Driving License required.
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