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  • Job reference: RMS0098533

IT Infrastructure & Telecoms Analyst

  • Sector: Engineering
  • Location: Hartlepool
  • Job type: Contract
  • Date posted: 30/08/2011
  • Time left:
    d h m s
This vacancy has now expired.
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The Company:
Our client a UK based refining and marketing company, have interests in a number of facilities in the United Kingdom, employing around 1000 people throughout the UK and over 33000 worldwide. They have had their presence on Teesside for over 30 years, processing and storing crude oil ready for shipment along with being an established supplier of bulk fuels, including LPG, to the commercial, aviation and marine industries.

The Role:
• Follow Corporate IT guidelines and processes, coordinating with other Business Units IT infrastructure and TComms support groups to conduct studies identifying Teesside’s infrastructure and TComms needs, hardware and software requirements, cost and benefits analysis, and develop implementation proposals as appropriate.
• Conduct review of present infrastructure architecture to ensure that the current capacity of the infrastructure can meet current and future business needs. Conduct regular review of traffic, system performance and capacity identifying enhancements to meet Teesside business environment.
• Work with the European infrastructure support group to closely monitor voice, video, data, servers, storage and backup needs.
• Identify opportunities where the deployment of new technology will be a cost effective increase in efficiency, productivity and/or safety.
• Participate in planning Infrastructure and TComms Section activities in accordance with department objectives and strategies and global and European IT policy and strategies.
• Provide Infrastructure Services Assistance to develop both short and long term plan, goals and objectives, and in setting-up networking standards and direction
• Coordinating with Infrastructure support groups, manage delivery of new infrastructure and TComms technology, to ensure smooth technology deployment in the operating environment and to leverage Regional/Global resources and standards
• Be the “hands and eyes” for local servers’ support by the regional server team in Aberdeen, being able to effect hardware change out as instructed by LIS Groups
• Provide support for procurement of goods and services related to Infrastructure, including preparation of contract Scope of Services, estimate of costs, justifications, etc.
• Provide consultancy and direction on infrastructure related issues in all IT projects
• Maintain the validity of disaster recovery plan for infrastructure
• Work within and maintain an effective team environment ensuring information is effectively communicated.
• Work as a fully functional, integrated member of the group and assist team members where necessary providing support, advise, expertise, and backup. Participate in relevant regional / Global IT Networks
• Provide “out of hours” support for remote infrastructure monitoring groups

Essential Skills / Qualifications:
• Legal right to live and work in the UK on a permanent basis without restrictions
• High level of experience in a similar support role
• Degree in Information Technology or equivalent experience
• Professional qualifications as necessary
• Knowledge of IT standards and policies
• Good troubleshooting skills
• Hold a Full UK driving licence and to drive company vehicles where appropriate
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