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  • Job reference: RMS0105124

IT Quality Analyst

  • Sector: ICT
  • Location: Crewe
  • Job type: Permanent
  • Date posted: 20/01/2012
This vacancy has now expired.
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The Company:
Is a leading Automotive manufacturer and is currently experiencing an upturn in production with demand increasing globally.

The Role:
Key Responsibilities

- To ensure the quality of the IT deliverables and processes
- To develop and shape the quality standards that are part of every service contract, and that have to be met by all service providers and IT deliverables
- Define and undertake the quality measurements necessary to quality assure IT deliverables
- To liaise closely with colleagues inside the group to ensure company is compatible with group requirements and standards for Quality Management

Previous Work Experience

- Experience in Quality Management, IT Standards and checking processes engaged in an IT environment
- Candidate must be able to work well in a team environment and have strong communication and presentation skills
- Experience in certification processes and recognised best practice frameworks for delivering demonstrable quality of IT services

Position In organisation

- Reporting to the IT Governance Manager and working as part of the IT Governance team
- Liaison with all cross-functional teams involved with data and software creation, the company CISO (Chief Information Security Officer), GRC (Governance Risk and Compliance) officer, as well as liaising closely with colleagues inside the group.

Scope of role

- Quality management systems
- Design and Maintenance
- Implementation of the Quality Management system within IT
- Certification
- Audit and compliance to applicable Quality Management standards.

Dimensions and Limits of Authority

- Influences IT quality management systems and standards
- Defines and undertakes quality measurement of IT systems and processes

Essential Skills / Qualifications:
- Minimum of an HNC in an appropriate discipline
- Certification in the use of a quality standard appropriate to an IT organisation. (eg ITIL)
- Auditing Certificate
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