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  • Job reference: RMS0116751

IT Technician

  • Sector: Engineering
  • Location: Malaysia
  • Job type: Contract
  • Date posted: 24/01/2013
  • Time left:
    d h m s
    (31/03/13)
This vacancy has now expired.
Local Malaysian Only

The Company:

Our client is an International world renowned EPC (Engineering, procurement, construction) company. They have chosen to fabricate LNG plant production and storage modules as well as associated piping and racks in Lumut

If you are a contract based worked and engaged on a project which is not due to complete until sometime in 2013, we remain very interested in receiving your details so that those who apply now, will be the first to be contacted with the opportunities as they become live

The Role:
Job Description

To provide direct technical customer support to end users utilizing enterprise networked PCs within a professional environment. He/she will be an important team member providing varied on-site IT support services to the end user community. Areas of responsibility include end user desk side assistance, end user computer imaging and installation, end user computer repair, end user computer asset management ensuring end user satisfaction with IT Customer Service.

• Responds to assigned work orders utilizing Track-It application
• Troubleshoots and resolves hardware and software computer issues (Desk side & via Remote connection)
• Installs hardware peripherals and software applications
• Loads images/configures new computers and delivers to end user location
• Cleans/removes spyware and virus activity from end user machines
• Deploys/troubleshoots printers
• Configures/deploys/troubleshoots mobile devices
• Configures/deploys/troubleshoots Cisco VoIP phones
• Escalates complex issues to manager
• Tracks and inputs user computer equipment in inventory system
• Participates in development and technical services projects as needed
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