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  • Job reference: RMS0138852

IT Technologist - Infrastrucrure

  • Sector: ICT
  • Location: Bangkok
  • Job type: Permanent
  • Date posted: 03/03/2014
  • Time left:
    d h m s
    (02/04/14)
This vacancy has now expired.
The Role:
• Performs IT infrastructure routine operation activities associated with the management of the server infrastructure on GIL and PCN environment, which includes: access control, security compliance, backup and recovery, maintenance, monitoring, migrations, performance tuning, reporting, benchmarking, storage, and capacity management. Maintains IT server infrastructure reliability and efficiency at high quality service including BCP/DRP. Manages the process for preparing/packaging and deployment of server patches and updates.

• Troubleshoots server systems to identify and address security, reliability, and performance issues. Manages the problem management process, including problem and error control, root cause analysis, proactive problem prevention, trend analysis, management of metrics, and problem review process. Participates in incident management process by providing 2nd level technical support.

• Participates in/manages IT infrastructure project to implement new technology for Thailand business unit. Manages/Performs change as needed to maintain/improve high quality service, hardware life-cycle, Chevron standards, processes, and system. Participates in a formal/informal GIL/GAP server community network. Ensures quality assurance, change acceptance testing, and release management practices to minimize negative business impact. Establishes effective relationship with users in order to promote timely and reliable management of change within IT Infrastructure.

• Develops, documents and maintains repeatable processes, configurations, guidelines, and best practices. Provide consulting and peer reviews of associated technologies and enterprise applications to ensure interoperability of applications within the infrastructure.

• Participates in any company safety activity and process. Takes contract owner role to manage third-party contractor as Chevron contracting process
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