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  • Job reference: RMS0096995

Market Analyst - Research - 20448

  • Sector: Automotive
  • Location: Gaydon
  • Job type: Contract
  • Date posted: 17/08/2011
  • Time left:
    d h m s
    (17/09/11)
This vacancy has now expired.
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The Company:


The Role:
The Role Reporting to the Jaguar Land Rover Continuous Studies Research Manager the Product Satisfaction Research Analyst has responsibility for:
1. Managing the day to day project management of continuous research projects including: NCBS, NVES, JD Power IQS & APEAL.
2. Providing the business with analysis and reporting related to product satisfaction from continuous research projects listed above, plus other sources such as CLP and CQI where appropriate.
3. Champion voice of the customer insight for a given geographic area. Be the point of contact for research requirements and coordination / deployment of specific insight to a geographic team (National Sales Company). This will involve reviewing geographic specific output with Operations areas. This is a key role in the market research team, managing the supply of essential data to the business. The role requires:
1. The ability to leverage research specific skills and knowledge
2. Develop and lead the approach to analyse and report on product satisfaction on a global basis
3. Work closely with research suppliers and internal clients in cross-functional teams (product development especially)
4. Represent JLR at international syndicate meetings Communicating findings and insights, based on a good working knowledge of the business, to a host of internal clients and external agencies in an easily digestible format is core to being successful in this role.

Essential Skills / Qualifications:
The Responsibilities In order to be successful in this role, responsibilities will include:
•Management of international syndicated research projects
•Management of key research agencies to ensure timely and cost effective delivery of study data/reports
•Managing projects within assigned budgets The Person The successful candidate should be highly effective across the following criteria: Business Behaviours
•Demonstrates customer and stakeholder understanding
•Builds relationships cross functionally and with external partners
•Communicates openly, directly and clearly and in all directions as appropriate
•Acts with integrity and honesty Personal Characteristics
•Leads and Embraces Change'.
•Committed to developing professional and technical skills.
•Able to think and work flexibly in a fast paced and deadline oriented work function

Desirable Skills / Qualifications:
•Degree qualified
•Highly numerate
•Market research literate
•Preferably MRS certified or 2/3 years agency experience
•Experience of analysis of market research / trend database (essential)
•Have experience of managing budgets, people and external agencies (ideal)
•Expert user of mTAB (or other cross-tab application) (essential)
•Expert user of Excel, PowerPoint (essential)
•Have good presentation skills (ideal)
•Passion for cars and strong product knowledge (ideal)
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