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  • Job reference: RMS0149589

Operations Support Assistant

  • Sector: Power & Energy
  • Location: Heysham
  • Job type: Permanent
  • Date posted: 20/11/2014
This vacancy has now been filled.

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The Company:
Subsidiary of major energy company, operating offshore gas fields and onshore gas processing terminals.

The Role:
To provide a full administration, facilities and clerical support service across the business. The Business Support Team provide administration and facilities support to an organisation of up to 500 employees/contractors based at Heysham, Barrow and Offshore.

This is a one year fixed term contract.

The job holder will report to the Business Support Co-ordinator and provides full administrative, clerical, technical and facilities support to all departments often working to a demanding schedule where understanding prioritisation is important. The likelihood is that day to day work will vary both in content and complexity and a flexible, accommodating and customer focussed approach is a requirement of the role.

The job holder will work as part of a team and will need to work closely with, and support, colleagues in providing an efficient and effective service to the business. Confidential information may be processed as part of the role and discretion must be maintained at all times. Flexibility will be required to job train in other software packages and procedures and coach colleagues.

The job holder will be expected to perform a wide range of administrative and clerical tasks making full use of standard IT packages and other equipment. He/she will support the Business Support Co-ordinator in identifying continuous improvements to activities and processes

Operations Support Assistant - - The Role

•Provide an efficient administrative, technical, and clerical support service to various departments by utilising a variety of office equipment and systems including computer, photocopier, fax machine, plotter, printers and telephone to support the smooth running of the department.
•Create and maintain a variety of documents including correspondence, files, records and registers using word processing, spreadsheet, database and presentation packages, ensuring that information is clearly and accurately recorded and presented.
•Compile and generate a wide range of standard and ad-hoc reports, gathering data from a variety of sources and utilising various IT applications to present information and provide basic analysis.
Collate, record/input data to various systems including SAP and CIMAGE (in house electronic database) to make sure information is correctly recorded and is available for further processing and analysis.
•Provide, as part of a team, a focal point for booking travel arrangements, meeting rooms and other facilities, ensuring timely arrangements are made.
•Monitor and consistently review stationery requirements for the business to make sure the optimal volumes are purchased/stored.
•Maintain efficient electronic and hard copy filing systems for departments, centralising where possible, ensuring accurate input and efficient retrieval of documentation to ensure availability of information.
•Attend and take notes at meetings to maintain a record of proceedings.

Operations Support Assistant - The Person

•Good GCSE standard of education or equivalent including Mathematics and English.
•Qualifications in Excel / Word essential
•A flexible approach to working as a team member within various departments.
•Demonstrable experience of office practices and processes that will provide the necessary understanding of the integration of such support activities within an operational environment.
•Good verbal communication skills and a professional, customer focused manner
•Strong IT skills and experience in a variety of Microsoft software applications
•Understanding of the principles and processes of effective team working.
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