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  • Job reference: RMS0100710

Project Engineer - Technical Liason - 20923

  • Sector: Automotive
  • Location: Solihull
  • Job type: Contract
  • Date posted: 18/06/2013
This vacancy has now expired.
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The Role:
Predominant activities will be : - Technical liason between company personnel and AA Roadside Technicians and Call Centres in identifying and progress chasing every AA Roadside Assist vehicle to actual root cause and prevent recurrence actions. - Technical liaison between Service Dept, Customer Relationship Centre (CRC) and dealers reference root causes of Re-Acquired Vehicles. - Robust and timely documentation against symptom and root cause investigations. - Working with PVT and CoC Engineering, Manufacturing and Supplier Technical Assistance to establishing courses of actions to understand root causes.- Working with Dealers and CRC to ensure dealer visits and technical requirements off vehicles are robustly managed

Skills Required:
General Engineering knowledge of vehicle components - electrical engineering and powertrain system knowledge would be preferential. Vehicle functionality and familiarisation will be made available Sense of urgency and robustness in all actions, with management skills to pursue all functions Excellent communications skills. Demonstrated ability to communicate at all levels PC Literacy
- Microsoft Power Point, Excel, Word etc.

Skills Preferred:
Significant experience in use of Problem Resolution and investigation techniques. Any person supplied should have a valid UK driving licence and meet the medical requirements of company facilities

Experience Required:
Successful experience within automotive sector, with preferred

Education Required:
Ideally degree educated, equivelant engineering qualifications will be considered.
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