Accessibility Links
  • Job reference: RMS0132932

Resident Launch Support

  • Sector: Automotive
  • Location: Crewe
  • Job type: Contract
  • Date posted: 16/12/2013
  • Time left:
    d h m s
    (23/12/13)
This vacancy has now expired.
Send jobs like this to my email    What's this?
The Company:
Is a leading Automotive manufacturer with a reputation for outstanding quality the world over. With demand increasing and an upturn in production, there is a need to bring further skills into the business to deliver on current and future projects.

The Role:
Main Purpose of the Role

To control all activities related to the management of supplier-caused field complaints, with respect specifically to effectiveness and timeliness of problem solving, and the maximisation of warranty cost recovery.

Scope of the Role

Through liaison with the SQM department and other relevant functions, the jobholder has the following responsibilities:
I. Development and maintenance of the problem solving activity
II. Development and maintenance of the process for recovery of costs
III. Identify priority actions parts together with the SQM Quality Engineering teams
IV. Interface with the Aftersales team for field SQM issues
V. Control the returns and recovery process
VI. Report problem solving and cost recovery status in all relevant management meetings


Qualifications & Experience

- Relevant engineering qualification, to HNC level or higher
- IQA membership, or other formal qualification in Quality Assurance, is desirable
- Detailed knowledge of Quality Assurance techniques
- Financial awareness
- Ability to work closely with colleagues from other functions
- Experience of external customer / supplier relationship management
- Working knowledge of quality tools, including (but not limited to) Statistical Process Control and Process Capability, structured problem solving (to 8D methodology or similar), Failure Modes and Effects Analysis, Fault Tree, Brainstorming, Pareto Analysis
- Computer literacy, including Microsoft Word, Excel, Access, Project
- Experience of coaching or mentoring, with strong interpersonal skills
Similar jobs
Supplier Quality Engineer (Interior) Location Crewe, Cheshire Duration ongoing The Role: Main Goals and Objectives - The job holder is...
Stephen Robinson
Mechanical Inspector Location Norwich, Norfolk Duration 26 weeks The Role: Job Summary: * To support the Metrology...
Data Scientist (R or Python) Location Kuala Lumpur Duration 1 month The Role: Seeking talented data scientist with software...

Back to Top

By clicking "Save" you consent to
receiving matching jobs based on the
job/page you are viewing by email from
Fircroft, as detailed in our privacy policy
Fircroft would like to keep you up to date with our current vacancies and latest company updates via email. Occasionally Fircrofts marketing may contain 3rd party or affiliate information, however we will not share your personal data with any 3rd parties without your consent. From time to time, we might contact you to get your views on the service you have received. To help you get the best out of Fircroft, we may personalise them based on your location and how you use fircroft.com
Fircroft would like to keep you up to date with the latest company updates and vacancies via SMS / Text messages
Your consent options above means that Fircroft cannot contact you about any new or alternative career vacancies. If you want Fircroft to only contact you about the role(s) you have applied for please continue, however if you would like to be considered for other positions please allow us to contact you by changing one or more of the above consent.