Accessibility Links
  • Job reference: RMS0122169

SAP Application Support/User Administrator

  • Sector: Engineering
  • Location: Alaska
  • Job type: Contract
  • Date posted: 27/02/2013
This vacancy has now been filled.

Click one of the boxes below to view similar jobs or send us your CV.
Send jobs like this to my email    What's this?
The Company:
Our client is a leading global oil and gas operating company.

The Role:
Job Title: User Administrator

We are looking for a self-motivated individual with the ability to work independently to support all Company ITIM(IBM Tivoli Identity Manager)/GPID (Group Personal IDentifier) maintenance. ITIM is a system that enables the setup of user accounts, and the GPID functions in tandem as a unique identifier for the system.

The User Administrator will coordinate with the vendors and all Company departments as the single point of contact for ITIM access for Backbone users. The User Administrator will monitor user management Service Level Agreements (SLAs) for compliance and escalate exceptions to the Segment Team.

This position will coordinate the New Hire process for all Company Contractors including ITIM/GPID setup, Backbone Security role requests, GT One Security Role requests and additional setup by the Central ITIM team. This position will research and facilitate the resolution of Backbone and GT One access issues, as appropriate. This position will monitor the interface results from ITIM to GT One and research all errors as required.

In addition, this position will input all terminations into the ITIM for GT One and Backbone users and in the GT One system. This position will work with team members to support and provide user provisioning metrics in support of continuous improvement. In addition to user administration, can recommend improvements for Regional implementation and the overall Backbone Solution.

Key Accountabilities:
• Execute, manage and monitor requests to add, change, delete user access
• Monitor user management SLAs
• Manage leaver/joiner process
• Perform role mapping for future backbone releases
• Support User administration activities and process improvements
• Provide Labor Team Leader with Metrics and Key Performance Indicators (KPIs)

Essential Skills / Qualifications:
• Customer service oriented with strong interpersonal skills, including the ability to network effectively across a diverse set of stakeholders, and influence through persuasion, not delegation
• Willingness to learn and good problem solving skills
• Experience with SAP
• Good communications skills
• A self-starter able to make decisions and progress initiatives independently
• Must be detail oriented
• Effective organizational skills including the ability to prioritize tasks, meet deadlines, and locate necessary items easily
• Strong computer skills in all Microsoft applications and an aptitude to learn database and systems quickly

Desirable Skills / Qualifications:
Desirable Criteria and Qualifications:
• Experience with ITIM and/or Maximo preferred
• Experience in supporting integrated solutions including standard process and data
• Experience in user provisioning and user training programs
• Ability to generate and communicate Metrics and KPIs
Similar jobs
Laura Niles
Mechanical Engineer Location California Duration permanent The Role: Duties: * The Mechanical Engineer will work with...
Civil Engineer Location Saudi Arabia Duration 1 year The Role: Looking for a Civil Engineers with Industrial...
Alison Addley
Process engineer Location Surrey Duration ongoing The Role: Process Engineers are responsible for the...

Back to Top

By clicking "Save" you consent to
receiving matching jobs based on the
job/page you are viewing by email from
Fircroft, as detailed in our privacy policy
Fircroft would like to keep you up to date with our current vacancies and latest company updates via email. Occasionally Fircrofts marketing may contain 3rd party or affiliate information, however we will not share your personal data with any 3rd parties without your consent. From time to time, we might contact you to get your views on the service you have received. To help you get the best out of Fircroft, we may personalise them based on your location and how you use
Fircroft would like to keep you up to date with the latest company updates and vacancies via SMS / Text messages
Your consent options above means that Fircroft cannot contact you about any new or alternative career vacancies. If you want Fircroft to only contact you about the role(s) you have applied for please continue, however if you would like to be considered for other positions please allow us to contact you by changing one or more of the above consent.