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  • Job reference: RMS0173819

Senior Manager/Associate Director

  • Sector: ICT
  • Location: Riyadh
  • Job type: Permanent
  • Date posted: 05/01/2017
  • Duration: 2
This vacancy has now expired.
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The Role:
• Manage the business relationship between Fursan and the client and to provide clients with comprehensive and integrated travel management Solutions
• Maximising savings in their total T&E expenditure whilst controlling costs and returning minimum required Fursan profit. As the focal point of contact for each portfolio client, the role must understand and manage to each individual client’s objectives, using Fursan’s account management strategy, tools and products.
• Accountable for retaining and developing our accounts and identifying potential incremental business opportunities, the role includes the development of formal plans for continuous improvement and measurement in terms of travel management goals and objectives
• The role also encompasses extending existing contracts and "rolling over" such agreements
Implement strategies for measurement of service delivery and cost savings achievements against industry and contractual benchmarks
• Manage and deliver all clients reporting requirements, PMC MI, financial, service levels and customer service delivery.
• Prepare and present quarterly Client Reviews, highlighting our achievements both in terms of direct and indirect added value.
• Demonstrate financial and customer service benefits.
• SOW / SLA – Audit, measure, analyse and review performance with client and Customer Service teams.
• Use PMC to monitor and measure client/Fursan performance against agreed objectives, including

Essential Skills / Qualifications:
• Adherence to all company policy and procedures
• Completion of transactions to be accurate and with no negative financial impact to client or Fursan

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft’s services.

For further information or to discuss any opportunities, Contact Tabrez Kazi at Fircroft on + 966 1228 1159
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