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  • Job reference: RMS0143068

Service Coordinator

  • Sector: Commercial
  • Location: St. Neots
  • Job type: Contract
  • Date posted: 21/07/2014
  • Time left:
    d h m s
This vacancy has now expired.
The Company:
The client is a leader within the Automation and Control Systems field with operations in 100 countries worldwide. They specialise in providing integrated solutions to the Transmission and Distribution and Oil & Gas industry with projects offshore and overseas.

The Role:
Customer Service Co-ordinator required to work on a contract basis with the possibility of eventual permanent employment.

Duties Include:

- To participate in a team actively supporting the field based engineers, scheduling of service visits and processing of field service reports.
- The position includes the operation of a Service Management System which is used to record and maintain service contracts including invoice schedules.
- Preparing of service contracts for approval by the Business Managers and then issue and follow up on proposals in order to receive the orders to cover.

The position would suit a candidate with strong customer service skills from a Technical Service background

Essential Skills / Qualifications:
- IT literacy gained from practical experience

Desirable Skills / Qualifications:
- Specialist technical or industry knowledge to support the Customer Service support activities
- Previous experience in the use of a Service Management System would be an advantage
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