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  • Job reference: RMS0137108

Service Engineer

  • Sector: Engineering
  • Location: Bangkok
  • Job type: Permanent
  • Date posted: 28/02/2014
This vacancy has now expired.
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The Role:
• Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision
• Communicating and accept all operative advices from the Customer Care Center.
• Supporting the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility
• Report any customer complaints with proper documentation to the CCC
• Ensure the proper use of tool & test equipment and report the usage on any related service report.
• Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare
• Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services

Desirable Skills / Qualifications:
• Bachelor or Master Degree in Electronics or Biomedical Engineering
• Long term experience within medical services (1-3 years in field service)
• Detailed product knowledge (certified) about Laboratory Diagnostic equipments in the field of Heamatology, Chemistry, Microbiology, Automation etc.
• Excellence of English, both written & spoken skills and proficient in MS Office
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