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  • Job reference: RMS0143193

Service Engineer

  • Sector: Oil & Gas
  • Location: Rayong
  • Job type: Permanent
  • Date posted: 10/06/2014
This vacancy has now been filled.

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The Company:
Is a worldwide market-leading supplier of electrical distribution, industrial control and automation products, systems and services through 3 global brands. Located in over 130 countries, boasts over 85,000 employees worldwide.

The Role:
Responsibilities:
• Install equipment & software; maintain and troubleshoot equipment/software performance with the objective of providing quality services and customer satisfaction within company guideline and objective.
• Respond to technical requests & resolve problems both on-site and remotely.
• Establish and enforce organization standards (preparing test procedure, conducting FAT, SAT, updating document and service reports) to maintain quality services.
• Identify & quantify changes in work scope; estimate resources, equipment requirement & cost.
• Identify technical solutions to customers’ problems.
• Perform scheduled preventive maintenance work at installed customers’ sites and system upgrade activities.
• Support Service Sales to grow Services business.
• Provide Technical Support coverage along with the TAC team.
• Lead a small team of technicians/engineers to carry out pre-assigned tasks during upgrade and site commissioning.
• Assists Service Sales & Proposal and provides technical support in the preparation of the quotation for the tendered project, such as system configuration review.
• Performs all engineering procedures in accordance with the Engineering Procedures Manual and any other tasks, which may be assigned from time to time.

Essential Skills / Qualifications:
• Diploma/Degree in Chemical/Electrical/Control Engineering or related discipline.
• For Degree holders, 2-3 years relevant field service/site working experience in process automation industry.
• For Diploma holders, 4-5 year relevant field service/site working experience in process automation industry.
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