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  • Job reference: RMS0118963

Service Support Engineer

  • Sector: Engineering
  • Location: Aberdeen
  • Job type: Contract
  • Date posted: 25/02/2013
This vacancy has now been filled.

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The Company:
Our Client is engaged in front end studies, modifications to existing platforms operations and maintenance contracts, field decommissioning and removal. The company has some 2,200 employees. Field development with new platforms covering all engineering disciplines. Procurement, material administration and project management.

The Role:
• Operation and support of team allocated maintenance / project contracts.
• Organising and control of onshore & offshore installation, commissioning and repair work.
• Provision of first point engineering support to personnel in the field.
• To ensure the timely submission of monthly reports as defined/required by support contracts.
• To ensure that regular face to face meetings are held with clients.
• Ensure updates are managed and filed as required.
• To encourage the full and correct utilisation of other support departments and disciplines.
• To manage minor changes to datasheets and procedures as necessary.
• To encourage the development of a proactive culture of service to customers.
• Check timelogs and invoices prior to submission to the client. Work towards the achievement of clean and correct invoices to improve cashflow.
• Co-ordinate and support technical investigations and reports.
• To manage Field Issue Logs (FIL’s) generated from issues raised during field work. To ensure all FIL’s generated are actioned and closed out in a timely manner.
• To ensure contract compliance on allocated maintenance / project contracts.
• Commercial management of all T&M and fixed price jobs.
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