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  • Job reference: RMS0143354

Technical Author

  • Sector: Automotive
  • Location: Crewe
  • Job type: Contract
  • Date posted: 30/09/2014
  • Time left:
    d h m s
    (07/10/14)
This vacancy has now expired.
The Company:
Is a leading Automotive manufacturer with a reputation for outstanding quality the world over. With demand increasing and an upturn in production, there is a need to bring further skills into the business to deliver on current and future projects.

The Role:
To ensure the timely and accurate delivery of Service Technical Parts Information to all worldwide markets (supporting approximately 180 dealers) in line with new products/project launch timing. Role holder must produce concise Aftersales Technical parts information for vehicle systems to enable dealer technicians to maintain and repair companies products in a timely and accurate manner. To ensure the Technical Parts Information is correct at the time of publication and updated in line with all relevant changes to the specification of the product. To deliver this information within the Product timing Plan.

RESPONSIBILITIES

- Responsible for the creation and maintenance of dealer Technical Parts Catalogue Information at New product or Model Year launches utilising Engineering Bill of Material information
- May need to deputise for the Whole Vehicle Parts Catalogues Senior Engineer as an interface with the companies Engineering Functions
- Supporting the delivery of dealer and customer satisfaction targets in line with companies targets. Ensuring customer mobility and technical support for vehicles 1955 to current

SPECIFIC INFORMATION

1) Documentation - Dealer Technical Parts Information
Creation :processing and influencing the Aftersales 'End Sale Items Decision process' to build a detailed Technical Parts Catalogue with all interdependencies detailed and managed in order to deliver a fully populated parts system that has logic and PR number intelligence built in.
Maintenance: Using experience , an analytical approach and interpretation of company business systems to implement detailed technical parts changes , ensuring fit/form and function criteria are implemented.
All catalogues to meet with annual group requirements in terms of quality , weekly KPI's that detail any improvement areas - targets = best in group.

Essential Skills / Qualifications:
QUALIFICATIONS

- Time served Craft Apprentice automotive engineering or related discipline
- Automotive technician
-HND

Desirable Skills / Qualifications:
SKILLS AND EXPERIENCE

- Previous experience
Time served Craft Apprentice
Automotive technician
- Ability to produce clear , concise and unambiguous written instructions in English
- Computer literate with a demonstrable level of experience of data retrieval from computer systems
- Experience of producing written information for external publication would be preferable

PRACTICAL AND TECHNICAL KNOWLEDGE

- Knowledge of Automotive industry.
- Knowledge /experience of working in Automotive company functions - e.g. Engineering
- Knowledge of vehicle systems and there interactions on the product weather that be mechanical , electrical, digital.
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