Accessibility Links
  • Job reference: RMS0169225

Technical Product Support Engineer - MO60

  • Sector: Automotive
  • Location: Stafford
  • Job type: Permanent
  • Date posted: 30/09/2016
  • Duration: permanent
  • Time left:
    d h m s
    (18/11/16)
This vacancy has now expired.
Send jobs like this to my email
The Company:
Our client is one of the UK'S Largest Independent Suppliers of wheels, tyres, wheel assemblies, inner tubes and stub axles to the OEM market in a variety of specialist industrial sectors. Our client also specialises in tyre pressure monitoring systems for, cars, caravans, motorhomes, buses and commercial vehicles with a considerable library of background information and statistics about the safety, commercial and environmental impact of incorrectly inflated tyres.

The Role:
• Installation and management of field trials of new products.
• Documentation of applications / installation guides for all products.
• Liaise with engineering and product management for resolution of complex vehicle related problems.
• Provide both remote and onsite technical support to customers, service partners and resellers.
• Manage the business relationship from a technical support perspective with all dealers and service partners
• Produce technical bulletins for customers, dealers and support personnel in a timely manner.
• Carry out audits on customer installations to ensure quality is maintained
• Training, both classroom and in field of European partners in all installation, commissioning and service processes.
• Work closely with the Customer Services Administrator to resolve in-bound technical vehicle problems and provide documented response to aid future enquiries of a similar nature.
• Assist with Customer trials, new vehicle applications and carry out installations as required, documenting all outputs and distributing as necessary

Essential Skills / Qualifications:
• Qualified Auto Electrician
• Self-motivated, able to work on own initiative and as part of a team
• Excellent communication skills both written and verbal
• Understanding of product portfolio and enthusiasm to keep abreast of new product introduction
• Attention to detail, good command of PC based applications
• Previous experience of in vehicle telematics installations
• Ability to analyse information and think strategically
• The role may require travel within both Europe and Internationally, including time away from home as required to support specific customer requirements
• Full clean driving licence
Similar jobs
Joanne Tees
Cost Engineer Location West Midlands Duration 12 months The Role: Technical/Cost Engineer West Midlands Contract ...
Louise Mellor
Software Engineer- CAE toolset development Location West Midlands Duration ongoing The Role: The Tools and Simulation Group is a part of...
Aaron Cresswell
Project Engineer Location St. John's, Newfoundland and Labrador Duration 1 year Our client, a renewable energy company, is seeking a Project...

Back to Top