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  • Job reference: RMS0163143

Technical Service Engineer

  • Sector: Oil & Gas
  • Location: Colombia
  • Job type: Permanent
  • Date posted: 04/12/2015
  • Time left:
    d h m s
This vacancy has now expired.
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The Role:
Technical Service Engineer (TSE)

• The main tasks of this position are to conduct / lead customer interfacing and internal interfacing between the technical and operational arms within the group, both in relation to laboratory and field related activities as required.
• The TSE has the authority to coordinate, participate and generally assist with technical services to customers within the Geomarket and occasionally beyond.
• The TSE is responsible for activities within his/her authority in accordance with the scope of work and applicable procedures, and to fulfil these tasks in an efficient and cost-effective manner.
• In addition to the tasks listed in the scope of work, this function may also be assigned specialised tasks.

Scope of work:

Activities may include (but are not limited to)

• Be involved in the interaction between the Technical and Operational Groups of Production Technologies and other groups.

• Have a level of understanding of production operations to be able to define / recommend relevant laboratory and field test procedures

• Have a level of understanding to define the scope of work for an assigned project

• Have a good understanding of the PT product range, environmental constraints, customer limitations and operational constraints with regard to required projects

• Present technical materials and assist in the preparation of technical proposals which may include input to Tenders and bids

• Perform specialised product evaluation testing and issue reports as required.

• Have enough understanding of the test procedures to evaluate results, make appropriate project changes in order to optimise the outcome.

• Coordinate, participate and work independently on Short and Long term projects as required

• Participate in field support visits as direct operational support as required

• Ability to participate in direct customer contact as required (presentation of results, running field tests, surveys, special assignments in the field)

• Provide support to all projects as required, but maybe required to specialize in specific product areas, or in developmental projects

• Responsible for the preparation of technical reports and conduct technical presentations to the customers of M-I PT in support of operations or projects when necessary

• Ensure that the laboratory is a safe, clean and tidy working environment.

• Assist with all aspects of field coordination, laboratory maintenance and functioning

• Assist with update of laboratory documentation

• Advise, train, mentor, and share “lessons learned” to other Technical Service LE and support staff.


• Ensure that company QHSE policies, procedures and safety standards are understood and complied with at all times.

• Make sure that chemicals and waste are handled according to regulations and MSDS.

• Carry out necessary risk assessments prior to operations.

• Report, investigate and follow up all relevant QHSE matters in accordance with internal non-conformance and hazard observation reporting procedures.

• Maintain an active role in the identification of opportunities for improvement in the company’s Quality, Health & Safety and Environmental management systems and where relevant, assist in the implementation of the improvements.

Essential Skills / Qualifications:
Minimum Bachelor degree with at least 10 years relevant experience or Masters with 5 years relevant experience
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