Accessibility Links
  • Job reference: RMS0159308

Technical Support - Electrical

  • Sector: Power & Energy
  • Location: Coventry
  • Job type: Permanent
  • Date posted: 25/09/2015
  • Time left:
    d h m s
    (19/10/15)
This vacancy has now expired.
Send jobs like this to my email    What's this?
The Company:
Our client is an Engineering Services company, who are an international technical consultancy, providing a range of services including licence to operate, asset management, manufacturing improvement and capital investment to customers in the chemical, petrochemical, oil & gas, pharmaceutical, manufacturing and consumer industries worldwide

The Role:
• Maintain a KPI of 95% calls answered on the Technical Support Hotline phone number, per working day
• Respond to e-mails sent to the Technical Support team within 2 working days
• Inspect & process products returned for warranty issues
• Present training courses in house to customers on technical product features
• Use LV Connect customer database to identify sales leads to external engineers
• Use LV Connect customer database to send out quotations over £2000 net value
• Maintain the archive library of incorporated business catalogues
• Send technical catalogues out to customers on request via LV Connect workflow
• Keep up to date with product knowledge by means of e-learning, Factory training and industry portals such as Voltimum

Essential Skills / Qualifications:
• HNC/ONC/Btec Level 3 Electrical engineering
• Use of Microsoft office package ( Word, Excel etc)
• Good telephone manner

Desirable Skills / Qualifications:
• Knowledge of BS7671 requirements for Building Services sector
• Experience within electrical Switchgear wholesale market or similar
• Knowledge of Electrical Switchgear applications
Similar jobs
Operations Manager Location Staffordshire Duration permanent The Role: As Operations Manager, you will act as the...

Back to Top

By clicking "Save" you consent to
receiving matching jobs based on the
job/page you are viewing by email from
Fircroft, as detailed in our privacy policy
Fircroft would like to keep you up to date with our current vacancies and latest company updates via email. Occasionally Fircrofts marketing may contain 3rd party or affiliate information, however we will not share your personal data with any 3rd parties without your consent. From time to time, we might contact you to get your views on the service you have received. To help you get the best out of Fircroft, we may personalise them based on your location and how you use fircroft.com
Fircroft would like to keep you up to date with the latest company updates and vacancies via SMS / Text messages
Your consent options above means that Fircroft cannot contact you about any new or alternative career vacancies. If you want Fircroft to only contact you about the role(s) you have applied for please continue, however if you would like to be considered for other positions please allow us to contact you by changing one or more of the above consent.