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  • Job reference: RMS0129440

Training Support

  • Sector: ICT
  • Location: Houston
  • Job type: Contract
  • Date posted: 22/08/2013
  • Time left:
    d h m s
    (29/08/13)
This vacancy has now expired.
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The Role:
We are looking for an experienced training support resource with proven training skills, as well as good to excellent communication skills, energy and/or logistics operational background, and a great team attitude. This role will serve as a Training Support resource within the Teleios team. The Training Support resource is responsible for supporting development of training materials and delivery of training to the business across multiple releases. The Training support resource will also support other team members in requirements, testing, support, communications, and performance analytics.

• Leverage technical and business experience to support the planning and execution of user training across multiple releases
• Develop and maintain training material
• Leverage proscribed tools to develop and effectively communicate training materials
• Ensure training material and training delivery are clearly understood by users and business teams
• Support Training SME to achieve program goals
• Work to achieve and report training metrics
• Support project management, plans, and processes
• Ensure support of logistics processes, systems, and personnel
• Attend required meetings and provide updates
• Participate in activities that expand your functional and technical expertise
• Develop solid understanding of the business concepts and capabilities of the iLogistics system
• Be self-motivated, team player, positive attitude, and willingness to contribute and resolve issues

Essential Skills / Qualifications:
• Must have experience and repeated success in developing training material and/or in delivering training
• Must possess strong communications skills, both written and verbal
• Must display excellent interpersonal skills and be able to clearly communicate with various user and technical communities
• Must have experience with Microsoft Office Suite and training material development tools
• Must be able to adapt and exhibit professionalism within team, with management, and with clients
• Must remain focused on delivery, minding timelines, requirements, and budgets
• Must be willing to travel occasionally to offshore locations, if needed
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