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  • Job reference: RMS0175025

Work Based Learning Administrator

  • Sector: Commercial
  • Location: Cumbria
  • Job type: Permanent
  • Date posted: 18/01/2017
  • Duration: permanent
This vacancy has now been filled.

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The Company:
Our Client is a first rate educational body with an end goal of educating, developing and inspiring the next generation of workers to the highest standard in order for them to enter the local working market. Our client operates in over 7 locations within Cumbria and has contributed monumentally to the local supply chain with 97% of apprentices going directly in to full time employment.

The Role:
Work Based Learning Administrator

Location: Carlisle
Contract: Full-time
Closing Date: Open
The role of the Work Based Learning (WBL) Administrator is the checking, processing and inputting of paperwork relating to new and existing learners, registering learners and claiming completed qualifications online from the relevant awarding body, and other general administration duties.
The role may also include other tasks as directed by the Administration Supervisor.

Duties and Responsibilities

Checking, processing and inputting of paperwork relating to new and existing learners

Registering learners and claiming completed qualifications

Provide administrative support to the Trainers/Assessors as directed by the Administration Supervisor.

Deal with telephone enquiries, responding to queries as appropriate.

Undertake mail shots and follow up action by telephone, letter etc. ensuring customer service standards are met.

Invigilation of exams

Administration and setting up of commercial courses

Update information from SFA which has to be imparted to employers

Maintain and update central records for all learners complying with internal and external quality assurance systems.

Work to promote and contribute to the company Equal Opportunities Policy

Carry out aptitude testing of learners

Perform other duties and responsibilities as assigned by the Administration Supervisor.

Essential Skills / Qualifications:
Experience of using MAYTAS
Experience of working with Work Based Learning contracts
Excellent IT Skills including experience of using Microsoft Word and Excel
Exceptional accuracy and attention to detail
Able to work in a fast-paced environment to achieve against tight deadlines
Excellent organising ability
Strong communication skills
Flexible and adaptable
High levels of drive and tenacity

Personal Qualities

Proven ability, maturity and confidence to deal with a diverse range of personnel

Self-starter, able to manage a variety of projects independently

Ability to work on own initiative

Patient and shows control in challenging situations

Can take ownership for problems and assignment to resolution

Is a good team player

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

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